Application Submit Trigger in Webhook Module

Application Submit Trigger in Webhook Module


Overview

The Application Submitted Trigger is a Webhook Trigger  that activates in real time whenever an application is submitted through any form type (excluding partwise forms). This ensures that client systems receive timely and consistent data, regardless of the application source, payment status, or submission channel.

Permissions

For Manual Push via Application Manager :

  • Bulk Data Push Through Webhook/ERP – Allows users to push data in bulk manually.

  • Allow Data Flow to ERP – Allows users to single-push manually.

Core Functionalities 

When a candidate fills out an application form and clicks Submit, the Application Submitted Trigger gets activated right away.

Real-Time Trigger Scope

The Application Submitted webhook is fired immediately in the following scenarios:

  • Applicant Submission: When a user submits an application via mobile or desktop.

  • Resubmitted Applications: When for any application, resubmission is opened via Application Manager, and the candidate fills and submits the application, the webhook is triggered

  • View as Applicant: When a backend user submits the form using the “View as Applicant” option.

  • Backend Preview Submit: When a user submits the form through the single-upload preview option.

Fallback Mechanism

A. Fallback Mechanism (Runs Every 30 Minutes):
 If there is any stage change case that does not get pushed in real time due to a Meritto system delay, the fallback mechanism kicks in and identifies the data that was not sent in real time. This data is then pushed using the fallback mechanism.

B. Third-Party Failure Retry (Runs Once a Day):
 All records that fail due to third-party API errors are automatically logged by the system. These records are then identified and retried by the fallback mechanism once every day at 2:00 AM, ensuring no application update is permanently missed.

System Behavior:

  • All scenarios are real-time first.

  • Fallback mechanisms ensure no entries are missed due to real-time and third-party failures or system delays.

Manual Push (Single/Bulk Push)

Users can manually trigger a webhook push for one or more applications from Application Manager.

Step by Step Guide :

  • You can select the webhook name in the Select Webhook Name dropdown through which you want to push the data.

  • The Select Trigger Point dropdown will show all the configured triggers in the selected Webhook configuration.

  • In the Select Application Stage dropdown, the user can select the stage against which the data needs to be pushed. This ensures only the matching data from the selected set is pushed.

Use Cases

  • CRM / Marketing Automation Sync
     Pushing submitted application data to marketing systems for timely campaigns and engagement.

  • ERP / Finance Reconciliation
     Pushing submitted application data to capture free or coupon-based submissions for accurate records.

  • Application Lifecycle Management
     Ensuring downstream systems (e.g., onboarding, analytics, BI tools) get immediate submission data.

Conclusion

The Application Submitted Webhook Trigger ensures that all application submissions (excluding partwise forms) are reliably communicated to external systems in real time.



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