Q: Where can I see a lead’s WhatsApp Business communication history?
A: You can view the WhatsApp Business (WABA) chat history of a lead from their Lead Profile.
- Open the Lead Profile.
- Click the WhatsApp icon from the icons listed on the right-hand side.
- This will display the complete WhatsApp communication history for that lead.
Q: How can I check the number of WhatsApp templates sent today?