FAQs | WABA

FAQs | WABA

Q: Where can I see a lead’s WhatsApp Business communication history?

A: You can view the WhatsApp Business (WABA) chat history of a lead from their Lead Profile.
  1. Open the Lead Profile.
  2. Click the WhatsApp icon from the icons listed on the right-hand side.
  3. This will display the complete WhatsApp communication history for that lead.
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