Telephony
Telephony - An Overview
Overview Telephony integration in Meritto CRM provides institutions with a seamless connection between their CRM and telephony service providers. While all calls are executed and routed by the telephony service provider, Meritto ensures that every ...
Telephony: Glossary
Overview This article provides definitions of key terms and concepts used in Meritto’s Telephony module. Key Terms and Definitions General Telephony Terms Lead – A student or prospect whose details are recorded in the Lead Manager. ...
Telephony Multi-Vendor
Overview The Multi-Vendor Telephony Integration feature in Meritto CRM enables institutions to configure and use multiple telephony telephony service providers for different call flows (Inbound, Outbound, and Campaign calls). This allows businesses ...
All About Telephony Activity Filters
Overview Telephony Activity Filters empower users of Meritto to manage leads efficiently by organizing, segmenting, and analyzing leads based on telephony interactions. Whether you're tracking call success, frequency, or source, these filters allow ...
Telephony Integration APIs - Overview
Overview Meritto CRM integrates with telephony service providers to facilitate seamless inbound, outbound, and campaign-based calling. While all calls are executed by the telephony service provider, Meritto ensures efficient call routing, real-time ...