All About API Logs
Overview
API Logs provide a detailed record of all interactions between Meritto and external systems or vendors. These logs offer critical insights into API requests, responses, errors, and performance metrics. By analyzing API logs,you can troubleshoot errors, optimize API performance, and ensure seamless integrations.
Plan & Permissions
Available for: Entities using API integrations to connect Meritto with external systems.
Permissions Required:
Navigate to Module-wise Settings > Report & Analytics > API / Integration Logs to enable access.
You must have View API Logs permission enabled in your role settings.
Important: Only users with the necessary permission can view or analyze API logs.Core Functionalities
Accessing API Logs
To view API logs:
Log in to your Meritto account.
Navigate to Report & Analytics from the main menu.
Select API Logs to open the API log management page.
Key Benefit: Centralized access to detailed API logs for error analysis and performance review.Viewing API Logs
After accessing the API Logs page:
Click on the Filter Icon in the top-right corner.
Under Select Type, choose Connector.
Click on any API/Vendor line item to open the detailed API log page.
The log will display API interactions for the last 10 days by default.
Key Benefit: Quick access to recent API logs for troubleshooting and monitoring.Filtering API Logs
To refine API log data:
Click on the Filter Icon again.
Under Select Status, choose Fail to identify failed API interactions.
Apply additional date filters to narrow down logs to a specific timeframe (e.g., “Today” or a custom date range).
Key Benefit: Easily identify and isolate failed API requests for effective troubleshooting.Analyzing API Errors
To view detailed information about an API error:
After applying the Fail filter, locate the error entry.
Click on the Eyeball Icon to view in-depth information, including:
- Error Description: Explanation of what caused the error.
- Payload Data: API request and response details for further analysis.
Key Benefit: Detailed error descriptions and payload data enable faster debugging and resolution.Conclusion
Mastering the art of API log analysis can be instrumental in maintaining the health and efficiency of your applications. This feature-rich tool provides a comprehensive view of your API interactions, helping you identify issues, optimize performance, and ensure a seamless user experience.
Related Articles
Publisher API Integration Settings and Process
Overview Publisher API Integration in Meritto allows you to enable publishers, manage lead inflow, control lead quality, and validate test leads. This feature ensures that leads pushed by publishers follow defined quality standards and parameters, ...Lead Flow Algorithm for Publishers on API
About Lead Flow Algorithm Institutes integrate with multiple publishers over time. However, having multiple publishers also invites huge amounts of leads that are pushed by publishers on a daily basis. NoPaperforms allows you to restrict the total ...Telephony Integration APIs - Overview
Overview Meritto CRM integrates with telephony service providers to facilitate seamless inbound, outbound, and campaign-based calling. While all calls are executed by the telephony service provider, Meritto ensures efficient call routing, real-time ...Understanding WhatsApp Business API (WABA) Messaging Types
Overview WhatsApp Business API (WABA) is a crucial tool for businesses, including educational institutions, to streamline their communication with students, parents, and counselors. However, understanding the different types of WABA messages is ...Unlocking the Power of WhatsApp Business API for Educational Institutes
Overview In today’s fast-paced digital world, effective communication is essential for building trust and engagement—especially in the education sector. Educational institutes, from schools to universities, need to maintain consistent communication ...