Introducing Form Eligibility | Product Guide

Introducing Form Eligibility | Product Guide

Overview

Institutes often run multiple forms for different programmes, campuses, or applicant categories. Without a way to control who sees which form, every applicant ends up seeing every form on their dashboard — regardless of whether it is relevant to them

The need is simple: the right applicant should see the right form, automatically, without any manual intervention.

With Form Eligibility on Meritto, eligibility decides visibility. Institutes can now show the right form to the right applicant and hide it from those who do not qualify — all based  on the information an applicant fills in at registration. 
For example, if your institute offers both UG and PG programmes, you can show the PG application form only to applicants who have indicated interest in PG, and the UG form only to those interested in UG. No applicant sees a form that is not relevant to them.

Plan & Permissions

Vertical
Packages
Feature Name
Higher Ed, Exam, Organisation
Enrollment Cloud / Application Automation Cloud
Application Form Automation
Ed-Tech, Coaching & Training Institutes, Education Consultants
Sales & Application Automation Cloud / Sales, Marketing & Application Cloud
Application Form Automation

Notes
Note: Users with Edit Form permission will be able to configure form eligibility.

Core Functionalities

Controlling Who Sees a Form

Form Eligibility lets you set a rule on any form to define which applicants can access it. You choose a mode and build conditions using the applicant's profile fields captured at registration.

Two modes are available:
  1. Show To — the form is visible only to applicants who match the defined conditions.
  2. Hide From — the form is hidden from applicants who match the defined conditions.
You can add up to 5 conditions per form and choose whether all conditions must match (ALL) or any one is sufficient (ANY).
Info
Key Benefit: Ensures only the right applicants reach the right forms, across all access points — dashboard, direct link, API, widget, and registration redirection.

Configuring Override Eligibility If

In certain scenarios, eligibility rules may be added or updated after some applicants have already started interacting with a form. To avoid disrupting their journey, you can configure Continue Access If conditions.

If any of the selected conditions are met, the applicant retains access to the form even if the eligibility rule no longer applies to them. This works across: Form Initiated, Payment Approved, Form Submitted / Part Submitted

Info
Key Benefit: Applicants already in the process are protected from being blocked due to rule changes made mid-cycle.

Setting an Ineligibility Message

When an applicant does not meet the eligibility conditions, they see a message instead of the form. A default message is pre-filled — "You are not eligible to access this form" — which you can customise to suit your institute's communication style.

Use Cases

Use Case 1: Programme-Specific Forms — UG, PG, MBA, and B.Tech

Higher Education | Programme-Based Eligibility

With Form Eligibility, the institute configures:
  1. B.Tech Application Form → Show To → Programme Interested = B.Tech
  2. MBA Application Form → Show To → Programme Interested = MBA
  3. UG Application Form → Show To → Programme Interested = Undergraduate
  4. PG Application Form → Show To → Programme Interested = Postgraduate
Each applicant sees only the form relevant to their programme. For institutes with multiple campuses, the same logic applies — a Mumbai campus form can be shown only to applicants who selected the Mumbai campus at registration, while the Pune campus form is shown only to those who selected Pune.
Info
Key Benefit: Incorrect applicants are excluded from forms not meant for them, keeping the application pipeline clean and accurate.

Use Case 2: Managing Multiple Child Enrolment Forms in K-12

K-12 Schools | Parent Registration

A school collects a parent's details at registration, including how many children they are enrolling. Each child requires a separate enrolment form with individual details.

With Form Eligibility, the school configures:
  1. Child 1 Enrolment Form → Show To → Number of Children = 1, 2, 3
  2. Child 2 Enrolment Form → Show To → Number of Children = 2, 3
  3. Child 3 Enrolment Form → Show To → Number of Children = 3
A parent enrolling one child sees one form. A parent enrolling three children sees three forms — one per child — with no manual intervention needed from the admissions team.
Info
Key Benefit: Each parent's dashboard reflects exactly what they need to fill, based on their registration input.

Use Case 3: Special Forms for Domicile Applicants

Higher Education | State-Based Eligibility

Many institutes offer special application tracks, fee concessions, or scholarship forms available only to applicants from a specific state. These forms should not be accessible to applicants from other states.

With Form Eligibility, the institute configures:
  1. Domicile Scholarship Form → Show To → State = [Eligible State]
Applicants from the defined state see the form on their dashboard. Applicants from other states do not see it at all — or see the configured ineligibility message if they try to access it via a direct link.
Info
Key Benefit: Only eligible applicants can view and submit state-specific forms, ensuring the integrity of domicile-based processes.

Conclusion

Form Eligibility in Meritto gives institutes complete control over which applicants see which forms — based on the information they provide at registration. From programme-specific forms and campus-based segregation to K-12 multi-child enrolment and domicile-based tracks, the feature is built to handle the real complexity of admissions without any technical dependency.

For step-by-step configuration instructions, refer to: How to Configure Form Eligibility in Meritto

For questions or assistance, reach out to your account manager or contact our support team.



    • Related Articles

    • Referral Connect Product Guide

      Overview In many academic institutions and professional programs, recommendations from credible sources such as academic professors or former employers play a key role in evaluating an applicant’s eligibility for a particular course. Traditionally, ...
    • Enquiry Form vs. Application Form: Key Differences

      Introduction Enquiry and Application Forms serve distinct yet complementary roles within the admissions and onboarding process. While the Enquiry Form is used to capture initial interest and gather preliminary information about a prospective student, ...
    • Save Response Configuration | Product Guide

      Overview The Save Response Configuration feature enhances the Webhook module by allowing users to automatically capture values returned in webhook responses and store them into Meritto system fields. This configuration ensures that any data sent back ...
    • Webhook Data Push Troubleshooting Guide

      Overview If your webhook is not pushing data as expected, certain JSON keys are returning blank values, or the data push is delayed, follow this step-by-step troubleshooting guide to identify and resolve the most common issues. This guide helps you ...
    • All About Mio AI Guide

      Introduction Mio AI is Meritto's high-performance Agentic AI platform, designed from the ground up to serve as a digital teammate for the education industry. It was created to address the core, persistent challenges that institutions face: ...