Applications
FAQs | Applications
1. How to download Applicant Data? To Download Applicant Data Click the hamburger icon (☰) on the top-left corner. Navigate to Application Manager > Manage Applications. Select the applicants whose form data you want to download. Click the Action ...
Troubleshooting OTP Issues During Mobile Number Verification in the Application Process
Overview If an applicant is not receiving the OTP for mobile verification during the application process, it is usually due to configuration or compliance issues. This article outlines the key areas to check to ensure OTP SMS delivery works smoothly. ...
FAQ and Troubleshooting | Post Application
Overview The Virtual Post Application (VPA) module in Meritto enables you to streamline post-application processes like interviews, evaluations, and offer rollouts. This FAQ addresses common queries about scorecards, scheduling, evaluator access, and ...
Mobile Number Not Showing for Leads Pushed via API or Direct Upload
Overview If a lead is created but the mobile number appears as "NA" or is missing entirely, it could be due to either system settings related to duplicate data or an incomplete API payload. This article explains both scenarios and how to verify the ...
Applications Not Visible in Application Manager Despite Payment
Overview Incorrect or mismatched assignment logic in automation or configuration settings may lead to visibility issues in Application Manager or Lead Manager. This article outlines two specific scenarios faced by users that impacted the visibility ...
Frequently Asked Questions: Document Template
Overview This article addresses common questions related to Document Templates in Meritto, including their visibility, permissions, and bulk download options. For more details, refer to this article: Overview of Document Template Common Questions & ...