Communication
FAQs | WABA
Q: Where can I see a lead’s WhatsApp Business communication history? A: You can view the WhatsApp Business (WABA) chat history of a lead from their Lead Profile. Open the Lead Profile. Click the WhatsApp icon from the icons listed on the right-hand ...
Checklist For SMS Communication
Introduction Post the introduction of DLT, there has been a set of procedures that needs to follow before any SMS is scheduled for delivery. As a lot of parties (Client, DLT, Vendor, Operator etc.) are involved in facilitating and verification of ...
Frequently Asked Questions : SMS
Overview This article answers frequently asked questions (FAQs) related to SMS in Meritto, including sender IDs, content templates, consent templates, message categories, and troubleshooting SMS failures. Common Questions & Answers 1. What is a ...
Why are Emails Landing in the SPAM Folder?
Overview Email deliverability is crucial for educational institutes that rely on email communication for admissions, student updates, and event notifications. However, emails may sometimes land in spam folders instead of inboxes due to various ...
Why the templates I created are not visible?
Overview If you have created a template but cannot find it, there could be multiple reasons, such as incorrect settings, missing permissions, or template-specific configurations. This article outlines the common reasons why a template may not be ...