All About WhatsApp Communication Stats Dashlet
Overview: What is a WhatsApp Communication Stats Dashlet?
The WhatsApp Communication Stats dashlet offers a comprehensive view of WhatsApp performance, consolidating activity and engagement metrics into a single, easy-to-understand interface.
How to Enable Dashlet?
- Click on “Add Dashlet” just beside the “Edit Layout.
- A box named “Add Dashlet” will open
- Select the WhatsApp communication stats" dashlet from the listed view.
- And click on “Save view”
Purpose of the Dashlet
WhatsApp communication stats deletion helps in the overview of WhatsApp messages that have been triggered.
The total WhatsApp messages sent and against it the status of the WhatsApp messages, that is number and percentage of WhatsApp messages that had been.
- Delivered – Out of the WhatsApp that has been sent, the percentage/number of WhatsApp that have been delivered successfully.
- Read – Out of the WhatsApp that has been sent, the percentage/number of WhatsApp that have been read successfully.
- Clicked - Out of the WhatsApp that has been delivered, the percentage/number of WhatsApp that are clicked.
- Replied- Out of the WhatsApp that has been sent, the percentage/number of WhatsApp that has got a reply.
- Unsubscribed - Refers to WhatsApp messages, where the recipient has opted out of receiving further WhatsApp messages from the sender.
Glossary – WhatsApp Status
- Delivered: The receiving server has accepted the WhatsApp message.
- Clicked: Measure how many people clicked through your short links, attachments, mobile pages, and surveys. Monitor response rates in real-time to continuously improve your campaigns and follow through.
- Replied: Measure how many people replied to the messages that had been triggered.
Quick Actions
- To view data for a specific time frame, simply choose the desired date range and click apply, as illustrated below. This action filters the data accordingly.
- Easily download data for additional analysis by clicking on the download icon. This one-step process allows you to download the data in CSV format.
Conclusion
The WhatsApp Communication Stats Dashlet provides a consolidated view of your WhatsApp message performance, enabling better tracking of delivery, engagement, and user responses. By offering quick insights through key metrics like delivery rate, read rate, click-throughs, and replies, this dashlet helps you evaluate campaign effectiveness and make data-driven improvements. Use the built-in filters and download options for deeper analysis and reporting.
Related Articles
All about Email Communication Statistic Dashlet
Overview The Email Communication Statistic Dashlet provides a comprehensive overview of email performance, highlighting key metrics such as delivery, engagement, clicks, bounces, and more. It categorizes email performance based on Activity ...All About SMS Communication Statistic Dashlet
Overview The SMS Communication Statistic Dashlet provides a comprehensive overview of SMS performance by analyzing activity and engagement channels in a single snapshot. It enables you to monitor key SMS metrics such as delivery rates, click-through ...WhatsApp Opt-out functionality
Introduction We have this feature wherein leads/applicants are provided with an option to opt out from receiving further WhatsApp communication. This feature will help in enhancing the lead/applicant experience as well as optimize the operational ...Automation-Communication Nodes Reporting
Node-level Reporting With a single click of the communication nodes, we will have the entire Communication Reporting along with the target audience captured in that particular node. This will enhance the user experience and increase visibility on ...WhatsApp Business: Using Utility Templates
Overview WhatsApp Business API (WABA) Utility Templates are pre-approved message formats designed for sending transactional updates such as admission confirmations, fee reminders, and class rescheduling alerts. These templates enable you to automate ...