The Publisher Panel in Meritto is a feature designed to give third-party lead partners (i.e. publishers/referrers) visibility into the leads they generate for an educational institute. However, this access is not automatically granted; it depends on how the Publisher Panel is configured and enabled by the institute.
Let’s break down how this works and what you should be careful about.
Educational institutes must opt in to include the Publisher Panel as part of their Meritto subscription. When educational institutes onboard with Meritto, they can choose to include the Publisher Panel in their package:
The institute still has full visibility and control, they can group traffic sources, map campaigns, manage referrers, but the publisher doesn’t get jack visibility on the individual lead level.
The publisher gets a lean view of leads, but wait, not all leads- only the ones they’re “authorized” to see.
Publisher visibility is NOT a blanket access. It's determined by a few crucial settings that are 100% in the control of the educational institute via two key configurations:
Institutes must create users for each publisher through the Meritto dashboard and assign the correct publisher profile. If the publisher is incorrectly tagged during user creation, the user will not see the correct lead data, or worse, may see no leads at all.
Each publisher must be associated with the correct lead sources in the Campaign Grouping configuration. If a publisher sends leads using a source that isn’t mapped to them, those leads will not be visible to them, even if the panel is active.
The URL shared with the publisher must match the institute’s infra configuration. If the wrong URL is used, the publisher won’t see any data regardless of the setup.
Below are common infra-to-URL mappings:
Look at your Meritto dashboard URL. For example, if your dashboard URL is:
https://in1.nopaperforms.io/analytics/admin-dashboard
Then, your infra is in1 and your publisher panel URL is: https://publisher.nopaperforms.com
Let’s say a publisher user logs into their panel and reports that they cannot see the leads they submitted.
Let’s say a publisher reports they can’t see the leads they submitted. On checking, the institute discovers:
In all of these cases, the system works as designed, but misconfiguration leads to a broken experience for the publisher. Essentially, the system behaves exactly as intended by restricting access, but from the user’s point of view, it appears like “leads are missing.”
To avoid such scenarios, follow these steps:
By configuring these settings correctly, you ensure that your publishing partners have accurate, secure, and useful access to their leads, building both efficiency and trust.