View ERP Data in API/ Integration Logs

View ERP Data in API/ Integration Logs

Introduction

Learn how to easily view your ERP data and integration logs using APIs. This article provides an easy guide to accessing essential information in your ERP system, helping you streamline processes and make informed decisions effortlessly.

ERP Manager

Once ERP / Webhook is configured in the system against multiple forms, the configurations are visible on the ERP listing page under ERP Manager. 

Post Application >> ERP Manager

In the ERP Manager, you can see the Form Name for which connector has been configured, The college/entity ID, the ERP Name, Trigger points, Vendor, date created on and status columns. 

Only for connectors where the status is marked as 'Active', the data flow occurs within the system. ERP Manager also has a search feature where in you can search any ERP using trigger points, Name or Vendor Name and status of the connector setup.

API Integration Logs

Once the data starts getting pushed, the status of the data can be viewed in API/Integration Logs.

Reports & Analytics >> API/integration Logs

In the Integration log listing page, you can see logs under 2 different buckets/type : 

  • API
  • Connector

The data coming through any widget API or Publisher API is usually found under Lead API and the data flowing through any Webbook Integration can be found under Connector Type. In the listing page you can also view the vendor, total requests/leads under that bucket, Success Rate and end point in case of Connector Type. The success rate helps understand the performance of the API and in case if the success rate is low, it means that the data getting pushed is getting failed and same should be checked and rectified. 

 


View Lead Data

Upon clicking on the Vendor name, another page would open up where in you can view the status of the leads that have been pushed in that connector. 

In the Vendor listing page, under the Integration logs you can view the lead push status against each user id. There are total 7 columns under the listing page: User Id, Email, Mobile, Form Name, created on, Status and Response. 

The 'Success' status indicates that the lead has been successfully pushed to the API and the response shows the message sent upon the successful hit on the Webhook API. The Response column, helps identify the type of error in case of Failed Status for any user id and helps to rectify the same. 

The eye icon at the end of each row, will enable to show the entire JSON that was sent and the response that was received from the vendor's end. 

 

 

 


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