How to check Email and SMS consumption info?
Overview
Checking Email and SMS Consumption in Meritto helps track communication usage and ensure uninterrupted messaging.
Monitor Usage: View email, SMS, and WhatsApp consumption details.
Track Performance: Assess communication efficiency and resource utilization.
Manage Credits: Ensure sufficient balance for continuous messaging.
This feature helps maintain effective communication by providing real-time consumption insights.
Step-by-Step Guide to Check Email and SMS Consumption Info
1. Accessing Communication Performance
Navigate to Marketing > Communication Performance in Meritto CRM.
The Manage Communication Logs page will open, displaying triggered communications.
2. Filtering Communication Logs
Click on the Filter option at the top-right corner of the screen.
Apply relevant filters based on:
Institution: View communication logs specific to your institution.
Job ID: Filter based on specific communication jobs.
Communication Type: Choose between Email, SMS, or WhatsApp.
3. Checking Email, SMS, and WhatsApp Consumption
At the top of the logs table, locate the icons labeled:
Email Consumption
SMS Consumption
WhatsApp Consumption
Click on the respective icon to view consumption details, including:
Total billable count
Total cost of credits used
Credits consumed
Credits left
For example, in SMS Consumption:
SMS Allocated: Number of SMS available in your account.
SMS Consumed: Number of SMS utilized.
SMS Expense: Total amount spent on SMS top-ups.
Similarly, you can check for Email and WhatsApp Consumption.
Points to Keep in Mind
Regularly monitor consumption to ensure sufficient credits are available.
Use filters to narrow down specific communication logs for better tracking.
Consumption details help in budgeting and planning for future communications.
Conclusion
Monitoring email, SMS, and WhatsApp consumption in Meritto helps you track usage, optimize communication strategies, and ensure uninterrupted outreach. By regularly reviewing consumption data, you can manage credits efficiently, avoid messaging disruptions, and make informed decisions for future communication planning.
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