Step by Step Instructions

Step 1. Login to SendGrid Panel

https://app.sendgrid.com/login

Step 2. Create a New User

• Navigate to Settings.

• Click on Sub User Management.

• Click on Create Sub-user

After clicking on Create Sub user, a pop-up window will appear for creating a Sub user account as given in the screenshot below.

• Enter Username
  

• Use Email ID as raj@nopaperforms.com
  

• Insert the required password, having 9 characters
  

• Confirm the required password
  

After providing the above details, enable the generic IP Address checkbox by clicking on it as given in the screenshot

Do not check the Institute-specific IP, as this IP should be used for specific institutes

Generic IP Address

• Now, scroll down to the last and click on the Create Sub user Button
  

Step 3. Switch to the created sub-user account

Now switch to the created Sub user, refer screenshot below

Step 4. Create API Keys

• Access Settings.

• Navigate to API Keys and select Create API Keys.

[Note: Copy the API key value in the Projects Coordinators Sheet as it is only available once. So, Be Careful.]

 Step 5. Mail Setting

• Go to Settings 

• Select Mail Settings

• Click on Event Webhook
  

• Under Mail Settings, Event Settings, put the below-mentioned URL and save it.

1. For In1 to In4: https://services.nopaperforms.com/webhooks/v1/sendgridEmailReceiveStatus
   

2. For In5: https://services.in5.nopaperforms.com/webhooks/v1/sendgridEmailReceiveStatus
   

Step 6. Go to Settings

• Go to Settings 

• Select Tracking

• Click on Subscription Tracking

• Replace HTML Unsubscribe Content with the below source code and enable the same

Step7. Sender Authentication

• Go to Settings
  

• Click on Sender Authentication

• Click on Get Started

• Then, please select I’m not sure in the DNS Host

• Now, authenticate the required domain by entering the domain and clicking Next

• Once you click Next, DNS Records will be generated, which need to be shared with the Institute for 

• Once the DNS record is added/updated by the Institute, we need to verify the DNS Records

Step 8. DNS Record Verification

• To verify DNS Records, go to Settings

• Select Sender Authentication

• Click on the Domain as given in the Screenshot

• Now click on the verify button as given in the screenshot

• Once you hit the verify button, the pending status on the above screenshot changed to verified.

Step 9. Manage Institute

• Go to the Manage Institute.

• Click on the Settings Gear Icon located in the top-right corner.

• After clicking on configuration, you’ll be redirected to a new window, where you have to map the APIKEY, Email ID, and Partner.

• You need to select SendGrid from the Select Partner dropdown in the authentication

• And enter the API key below in the SendGrid API  After this, save and proceed further.

• Enter the Sender Name and Sender Email in the Sender ID Config

• Save the configuration once 

[NOTE: Same has to be done in case of Promotional Email as well]

[NOTE: You are requested to fill in all the necessary details in the Projects Coordinators Sheet] 

FAQs

How to do the email configuration, if the institute has a single domain but in NPF created two different entities on the different infra (For eg. IN1 & IN5)?

Solution:- Create Custom DKIM Records on SendGrid 

Conclusion

Configuring the Email Sender ID ensures your institute’s emails are delivered with a recognizable identity, boosting credibility and engagement with recipients. Following these steps in SendGrid—from sub-user creation to DNS verification and API mapping—sets up a reliable, branded email communication system. Accurate setup not only ensures smooth delivery but also supports compliance and tracking across platforms.