Communication
WhatsApp Business Account Policy & Compliances for Spam Reports
Overview If your WhatsApp Business Account has been flagged for sending spam, it indicates non-compliance with WhatsApp’s Business Terms of Service. Repeated violations may result in account restrictions or permanent suspension. To avoid disruptions, ...
PE-TM Chain Binding on DLT
Overview As per TRAI SMS guidelines, Principal Entity - Telemarketer (PE-TM) Binding is now mandatory for DLT-based SMS in India. Failure to complete this process will result in SMS delivery failures starting December 11, 2024. This article explains ...
WhatsApp Templates Approval Guidelines
Overview WhatsApp Template Approval Guidelines help institutes create effective templates that meet Meta's approval standards. Template Creation: Learn how to design WhatsApp templates for business communication. Approval Standards: Ensure compliance ...
Configuring Emails for Communication
Overview Email communication plays a crucial role in engaging with prospects, students, and customers, ensuring smooth interactions and professional outreach. With Meritto's integration with SendGrid, you can authenticate your emails, improve ...
SMS Character Limit and Credit Consumption
Overview SMS Character Limit and Credit Consumption helps optimize communication by explaining how message length impacts credit usage. Credit Calculation: Understand how SMS length affects credit consumption. Encoding Types: Learn the difference ...
DLT Phase 2 Template Registration - Telecom Platform Wise
Overview In Phase 1 of DLT (Distributed Ledger Technology) implementation, which went live on June 1, 2020, Entity Registration and Header Registration were mandatory. With Phase 2, entities must register their Content Templates on the respective DLT ...
DLT Header Registration Process on VILPower
Overview The DLT (Distributed Ledger Technology) registration process is mandatory for sending SMS communications in India. Registering a Header (Sender ID) is the second step in this process. This article outlines the step-by-step procedure for ...
DLT Registration for SMS Services Mandatory
Overview The Telecom Regulatory Authority of India (TRAI) has mandated that all organizations sending SMS communications must register on the Distributed Ledger Technology (DLT) platform. This initiative is aimed at: Reducing unsolicited commercial ...
Objective and Process of White Labelling
Overview White Labelling in Meritto allows you to use your institution’s subdomain (e.g., https://admission.abc.ac.in) instead of the default Meritto domain (https://abc.meritto.com) for hosting inquiry and application forms. This enhances ...
Popular Articles
Lead Allocation in Meritto CRM
Overview Meritto CRM provides a comprehensive lead allocation system designed to distribute leads efficiently among counselors. The system supports both manual and automated allocation methods, offering flexibility to align with various business ...
Automation - An Overview
Overview Automation in Meritto CRM is a rule-based workflow that executes predefined actions when specific criteria are met. It enables you to streamline counselor allocation, multi-channel communication, lead scoring, and trigger webhooks by ...
All About MIO AI
Introduction Mio AI is Meritto's high-performance Agentic AI platform, designed from the ground up to serve as a digital teammate for the education industry. It was created to address the core, persistent challenges that institutions face: ...
About University Channel Partner CRM
Overview Meritto’s University Channel Partner CRM is designed specifically for channel partners managing online degree enrollments. It enables them to efficiently scale their operations, manage leads, and build strong partnerships with universities ...
How to Create Communication Templates?
Overview Communication Template Creation in Meritto enables standardized messaging across multiple channels. Predefined Formats: Create templates for Email, SMS, WhatsApp, and more. Consistency in Messaging: Ensure uniform communication across all ...