Communication
WhatsApp Notification & Email Updates
Overview We’ve introduced a new feature that keeps you instantly updated about all important WhatsApp Business (WABA) changes directly through Email, in-app CRM notifications, and mobile push alerts. Earlier, counsellors or admins had to log in to ...
WhatsApp Business Account Policy & Compliances for Spam Reports
Overview If your WhatsApp Business Account has been flagged for sending spam, it indicates non-compliance with WhatsApp’s Business Terms of Service. Repeated violations may result in account restrictions or permanent suspension. To avoid disruptions, ...
PE-TM Chain Binding on DLT
Overview As per TRAI SMS guidelines, Principal Entity - Telemarketer (PE-TM) Binding is now mandatory for DLT-based SMS in India. Failure to complete this process will result in SMS delivery failures starting December 11, 2024. This article explains ...
WhatsApp Templates Approval Guidelines
Overview WhatsApp Template Approval Guidelines help institutes create effective templates that meet Meta's approval standards. Template Creation: Learn how to design WhatsApp templates for business communication. Approval Standards: Ensure compliance ...
Configuring Emails for Communication
Overview Email communication plays a crucial role in engaging with prospects, students, and customers, ensuring smooth interactions and professional outreach. With Meritto's integration with SendGrid, you can authenticate your emails, improve ...
SMS Character Limit and Credit Consumption
Overview SMS Character Limit and Credit Consumption helps optimize communication by explaining how message length impacts credit usage. Credit Calculation: Understand how SMS length affects credit consumption. Encoding Types: Learn the difference ...
DLT Phase 2 Template Registration - Telecom Platform Wise
Overview In Phase 1 of DLT (Distributed Ledger Technology) implementation, which went live on June 1, 2020, Entity Registration and Header Registration were mandatory. With Phase 2, entities must register their Content Templates on the respective DLT ...
DLT Header Registration Process on VILPower
Overview The DLT (Distributed Ledger Technology) registration process is mandatory for sending SMS communications in India. Registering a Header (Sender ID) is the second step in this process. This article outlines the step-by-step procedure for ...
DLT Registration for SMS Services Mandatory
Overview The Telecom Regulatory Authority of India (TRAI) has mandated that all organizations sending SMS communications must register on the Distributed Ledger Technology (DLT) platform. This initiative is aimed at: Reducing unsolicited commercial ...
Objective and Process of White Labelling
Overview White Labelling in Meritto allows you to use your institution’s subdomain (e.g., https://admission.abc.ac.in) instead of the default Meritto domain (https://abc.meritto.com) for hosting inquiry and application forms. This enhances ...
Popular Articles
Lead Allocation in Meritto CRM
Overview Meritto CRM provides a comprehensive lead allocation system designed to distribute leads efficiently among counselors. The system supports both manual and automated allocation methods, offering flexibility to align with various business ...
WhatsApp MM Lite Enablement via Meta Platform (Meritto Guide)
Overview Meritto uses Meta’s official WhatsApp Business API (WABA) onboarding and upgrade flow to ensure secure, compliant, and scalable WhatsApp communication for all clients. What Is MM Lite? MM Lite (Messaging Metrics Lite) is Meta’s latest ...
Application Manager - An Overview
Overview Meritto’s Application Manager is a platform designed to track and manage applications initiated by leads within the system. It provides real-time insights, customizable filters, and seamless communication tools to streamline the entire ...
Lead Manager - An Overview
Overview Meritto’s Lead Management System (LMS) is designed to centralize and streamline the entire lead lifecycle for educational institutions. It helps you capture, track, and nurture all the incoming leads and inquiries raised through various ...
PE-TM Chain Binding on DLT
Overview As per TRAI SMS guidelines, Principal Entity - Telemarketer (PE-TM) Binding is now mandatory for DLT-based SMS in India. Failure to complete this process will result in SMS delivery failures starting December 11, 2024. This article explains ...